At Kapwa Travel & Tours Inc. („Kapwa Travel“), we deeply respect your privacy and are entirely dedicated to ensuring the security of your personal information. This policy delineates the methods through which we gather, employ, disclose, and uphold the protection of your personal data when you avail with our services.
Kapwa Travel is dedicated to managing and safeguarding your personal data in accordance with Republic Act No. 10173, commonly known as the “Data Privacy Act of 2012,” and other pertinent laws, regulations, and statutes.
DATA CONSENT
By providing your personal data to Kapwa Travel, you consent to its use for the specified purpose for which it was provided. Furthermore, you authorize us to share this information with our third-party vendors or suppliers who assist in delivering services or performing functions on our behalf, such as airline and hotel bookings, customer service, marketing, and related activities.
Moreover, by sharing your information with us, you affirm that: (a) the provided information to Kapwa Travel is accurate and complete; and (b) failure to furnish complete and accurate information may result in Kapwa Travel’s inability to fulfill the requested products and services. In such cases, Kapwa Travel will not be held liable for any resulting damages.
PERSONAL DATA COLLECTION
Kapwa Travel gathers and stores the information you provide, including personal data that identifies you („personal information“), such as your name, contact information, and credit card details. While certain information is optional, some details are essential to commence and finalize transactions with us. Additionally, Kapwa Travel may periodically acquire both personal and non-personal data from affiliated entities, business partners, and independent third-party sources, integrating it into our database.
PURPOSE OF PERSONAL DATA COLLECTION AT KAPWA TRAVEL
Kapwa Travel collects, utilizes, processes, stores, and retains Personal Data essential for the effective and secure execution of its business operations, adhering to relevant Company policies and legal mandates. Specifically, we gather your data to facilitate the requested travel services and offer you access to the most competitive rates and services accessible within the industry.
DATA RETENTION
Upon completion of the Purpose, your personal data may be retained by Kapwa Travel for record-keeping purposes.
DATA PROTECTION
Kapwa Travel is committed to safeguarding the information we collect by implementing appropriate security measures, including administrative, technical, and physical safeguards, to prevent unauthorized access or disclosure.
DATA DELETION
Dormant accounts will be assessed annually, with mandatory deletion after five years of dormancy. You may request the deletion of your personal records by contacting us via email, with a processing period of approximately 1-2 weeks for verification and completion.
CONTACT INFORMATION
For inquiries, withdrawal of consent, access to personal data, or corrections thereof, please contact us through the provided channels.
POLICY AMENDMENTS
Kapwa Travel reserves the right to amend this Policy, with updates made available accordingly. In the event of any inconsistency, this Policy shall prevail.
This Privacy Policy is effective as of June 1, 2016.
This Policy shall be governed by and construed in accordance with Philippine laws.
